Monday, March 15, 2010

I'm Shocked! Again...

In April, 2009 I was asked by a client to update their database software.  I was surprised to learn they were running on such an old operating system that it could not be updated!  I gave them the minimum specs of what they needed, which they passed on to their 'computer support guy'.

Now, twelve months later (March, 2010), I am on-site to update their database. Their computer guy finally got them a free Windows 7 computer with, unfortunately, all the usual junkware on it (stuff that gets included on Compaq consumer models).  I was surprised to see, however, that he didn't update the system for them!  There were 42 updates to be installed!

In addition, Office 2007 is unlicensed.  He told them to just ignore the license key entry window when they start up.  Even though charity licensing is only about $70!

I am shocked at what so many are willing to live with when it comes to computer support.  And, considering that those we are honored to serve have the most important mission on earth-- the spreading of The Gospel, I'm glad we provide such a high-quality level of support.  Nonetheless, I am-- once again-- shocked.

4 comments:

Tony said...

I don't know which is scarier -- to see a church not care (or not know) to do the basic security stuff, or to see a church that doesn't care about stealing software. And I'm afraid both are somewhat common. (Not among CITRT churches, of course :-)

Glad you were there to step in and take care of both issues.

Stuart said...

Unfortunately I know this to be the case in several churches round where I live.

I'm doing what I can to educate but when pastors givethis attitude then it's a tough one to combat!

Chris said...

wow, that's really careless from their 'computer guy'...

Nick Nicholaou said...

It's unfortunate that so many are easily led astray by people who 'help' them with their computers.