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To get back up and running, I had to restore the MS Office application folder from Time Machine. After doing so I tried running the update installation again and had the exact same problem, so restored 12.1.9 again. I think I'll stay there until MS figures this one out.
A thread has begun in the Mactopia forum, click here to access or add to it.
1 comment:
Okay, here's the issue and the resolution according to MS escalated tech support:
Issue: update install is looking for a symbol file it can't find.
Fix: completely uninstall Office including all associated library files (ok to put identity files on desktop so they can be restored). Then do a fresh install and go through all updates.
A bit of work, but that fixes it.
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