
While talking with a colleague this afternoon I realized that many don't have a good email storage strategy. While mine is not necessarily the best, it is a strategy that keeps my mailbox fairly lean. And it helps me be more productive... maybe it'll help you too!
InboxI try to keep my Inbox pretty clean. My goal is to have it only contain those new emails I need to respond to but haven't yet. Once I respond to an email (and I always include the original in my response), I delete the one I received. So even though I manage between 100 and 225 emails on any given workday, my Inbox is focused. In fact, right now it only has 8 items in it!
Sent ItemsI use my Sent Items folder as a follow-up tickler file. Once I receive some kind of acknowledgment of an email that I sent, I delete the one I sent (especially since all that I said is likely contained in the response!). Emails I send that I don't need a response to either get deleted or filed away (more on that in a moment). The result is that the only items in my Sent Items folder are those for which I'm still awaiting a response. And if I don't get one in a reasonable period time (varies based on the email content), I resend it and add at the top something like "Resending from 2/21..." My Sent Items folder currently has 30 items in it.
Deleted ItemsJust like the kitchen trash, I empty my trash at the end of every day. This also gives me a sense of how many emails I touch in a given day, which is kind of fun to know! My count so far today is 266.
Filing Emails for Future ReferenceSome emails need to be kept in case I need to refer to them in the future. For these I create a folder that's on the same level as my Inbox called Cabinet (think of it as a filing cabinet). I do this by right-clicking my name at the top of the folder structure and telling Outlook I want to create a new folder. Then I create new folders under Cabinet that help me categorize those emails I want to save. I name them after clients or events, etc to make finding things easy. Then, after receiving an acknowledgement from someone of an email I sent, for example, I just drag it into an appropriate folder in my Cabinet!
There you have it! Nick's tricks to managing email and keeping the mailbox database efficient! I hope you find it helpful!