Tuesday, June 21, 2016

New Article Inspired by Apple Store Experience RE: IT Support

Yesterday's unusual experience at the Apple Store inspired an article on how we can improve the way we do IT support; here’s the link:

1 comment:

Patti Malott said...

Great article, Nick! You are such a blessing when it comes to modeling customer service. Thank you for taking the time to write and share with others. See you in Grapevine next month at TCN.